| Reviewed by Plo083 for CD-Key & Time Cards | 12/02/2012 18:41:22 | |
| Delivery Time 0.5 Customer Service 0.5 Overall Satisfaction 0.5 |
I had bought Everquest game cards from them before. The only real incident was when they called me at like 3am to verify my order. I changed games and now play Rift. I placed an order and it wasn't there two days later so I go to the live customer service. I explain to ''Ann'' that I want my Rift game time card and she gets all my info VERY SLOWLY. She would sometimes afk for 4-5 minutes and not tell me. She eventually tells me ''I have to go afk now please find another agent to help you''. I COMPLETELY restart over with ''David'' who is also super slow in between his replies. He told me ''Dude don't worry about it''. I responded I am worried it's been two days when the service usually is fast. According to him, it would be a few more hours at most. The next day it's still not there. I get David again and he tells me that it will be a couple more hours at most. I tell him that he's already told me that YESTERDAY then David got really ''Please one last time please please last time...''So I say ''Ok 5 more hours but that's it.'' My card is not there the next day so I get Ann again. She trying to tell me a few more hours. I told her no. She's trying to sell me another product. I say I want my money back. She tries some more then I say either you give me my money or I go to Paypal and start a dispute. I got my money back thankfully. These guys are horrible. Who calls their customers ''Dude and bro'' or goes AFK while with a client? I don't care if its your break time. You wait until you're done then you take your break. They will have no more business from me. |
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| Reviewed by VioletRDean for World of Warcraft US > Currency | 11/11/2011 19:01:36 | |
| Delivery Time 1 Customer Service 1 Overall Satisfaction 1 |
I contact their Cust Support and ask if they have stocks in not so populated server (which I prefer, not to say) and answer me that yes they have and give me a VIP link and a promise to have my gold in 15mins but 3 hours later still no gold in my mailbox nor whisper to meet me up and trade my gold. And when I got back to cust support for my complaint, no one answer me! Terrible service, I should stick in my instinct and trust reviews that I read from http://bestwowgoldsitereviews.com/swagvault-review/. If you plan to buy from this site, think twice and read first review from http://bestwowgoldsitereviews.com/swagvault-review/. |
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| Reviewed by soulmisfit for World of Warcraft US > Currency | 18/09/2011 08:24:01 | |
| Delivery Time 4.5 Customer Service 4.5 Overall Satisfaction 4.5 |
I have order gold from them several times and within a few minutes of my order they are on the game contacting me to fulfill my order. Excellent customer service as well! | |
| Reviewed by James09 for World of Warcraft US > Currency | 30/08/2011 15:09:56 | |
| Delivery Time 0.5 Customer Service 0.5 Overall Satisfaction 0.5 |
Swag vault are complete scammers. I recommend checking out another provider on MMOShift before buying gold from them, like bankofwow, gameusd or offgamers. | |
| Reviewed by harley1359 for EVE Online > Currency | 19/01/2011 23:54:24 | |
| Delivery Time 3.5 Customer Service 3.5 Overall Satisfaction 4 |
works great no prob | |
† Information extracted from vendor's website.
- 3zoom
- Bank of WoW
- EpicToon
- GameGoody
- GameUSD
- Guy4Game
- IGE
- IGXE
- MMOKings
- MOGS
- MySuperSales
- OFFGAMERS
- Shattered Crystal
- SwagVault
- EVE > ISK > Tranquility
- EVE > EVE Online 60 Day Time Card
- Lineage 2 > PlayNC 120 Days Game Time Card [US]
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